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If you have Windows 10 and zooming using the mouse wheel does not work, this problem is related to a new feature of Windows 10 called “Scroll inactive windows”. This feature lets you use the mouse wheel to scroll in any visible window on the screen without first clicking on the window to make it the active window.
To disable this feature and return to the classical behavior of the mouse wheel, do the following:
Here’s a screenshot that shows the changed setting: